These are two way to record a call that you are currently on.
- Login to the Snapcom portal with your extension at https://portal.snapcom.com/portal/home
- While on a call at the bottom of the web browser you will see this pop up that will look like this
- On the pop up you will see a red record button in the upper left corner. Click on that to start and stop a recording.
From the desk phone by default to start a recording press *98 and to stop the recording press *99